Cancellation policy.

Cancellation & Changes of an Appointment:

Please be courteous and contact Nodal Point Energy Works promptly if you are unable to attend a scheduled appointment. The cancelled time period can then be reallocated to someone who is in urgent need of a session. If it's necessary for you to cancel or change your scheduled appointment we require that you call Nodal Point Energy Works at least 24-hours in advance.

How to Cancel Your Appointment:

To cancel an appointment please do so with 24 hours notice and call 267-209-0111. If you reach the voicemail please leave a detailed message. If you would like to reschedule your appointment please be sure to leave your phone number and let us know the best time to return your call.

No-Show Policy:

A "no-show" is someone who fails to arrive for a scheduled appointment without calling Nodal Point Energy Works at least 24-hours in advance to cancel. "No-shows" inconvenience everyone, so please be respectful of our time and the time of others.

Late Cancellations:

Late cancellations will be considered a "no-show". Exceptions will only be made in extraordinary circumstances. Cancellations made more than 24-hours in advance of your scheduled appointment time will not be assessed a cancellation fee.

Important Points to Remember:

All changes and cancellations must be made at least 24-hours in advance,

Clients who change or cancel their scheduled appointment at least 24-hours prior to the scheduled time may reschedule their appointment with no incurred fee. Failure to attend a scheduled appointment without giving us the required 24-hours advance notice will result in payment in full in advance of your rescheduled appointment as well as a $30.00 no show/late cancellation fee,

Emergency appointment cancellations and changes are handled on a case-by-case basis,

RETURNED CHECKS & DENIED CREDIT CARD CHARGES

Returned checks (insufficient funds, or for any other reason) will incur bank charges. Fees and outstanding balances are payable upon receipt.

Refused or denied credit card charges will incur credit card fees as assessed by Nodal Point Energy Work's credit card processing company. All fees and outstanding balances are due and payable upon receipt.

REFUNDS FOR SERVICES PERFORMED

No refunds will be given after a service has been performed.